How can Randall Tech support clients across the United States? We utilize a system called This system provides us the ability to do 99% of all monitoring, maintenance and support from our centrally located, Amarillo Texas offices. This totally secure, non-invasive system allows us to support you in seconds rather than hours or days as seen with most support groups today. sets us apart from any other specialized support group.

This is the ITassistONLINE icon. On your computer it will be positioned next to the clock (lower right corner of monitor). Place your mouse over it and the popup windows will tell you the name of your computer.